Regular Network errors at Nightime

RobInDevon · 2025-10-11T05:41:34-0400

I have a EV3 & Podpoint Home Charger.
I am getting regular Network Errors showing up on my Kia app which means the connection fails and the car isn't charged. I have reinstalled the app. The charging failed again overnight last night and this time no error message at all on app. I have tried using the charging setup on the car ignoring the app but that didn't work.

Yet charging manually works fine. That would suggest the wifi signal is ok.

Any suggestions?

Rob

iooi · 2025-10-11T06:26:46-0400

Can you set pod point up to charge car, rather than car?

Which supplier & tariff are you on?

WiFi is not involved in Kia connection. Car via Vodafone mobile network to Kia servers.

RobInDevon · 2025-10-11T06:50:29-0400

Intelligent Octopus Go 12M Fixed (28th August 2025 - 27th September 2025)

iooi · 2025-10-13T03:03:43-0400

Didn't know you could do a fix on IOG. Are you sure it is not just Octopus go?

Can you confirm off peak unit rates.

As neither PodPoint or Kia are compatible with IOG.

ukpetey · 2025-10-12T15:27:16-0400

Then your Octopus app should be controlling your Podpoint charger, and delivering power to the car. I have a Hypervolt 3 and IOG. Octopus control the charging and the Hypervolt app clearly displays that it is under ‘Octopus Mode’

ashpole · 2025-10-12T15:38:14-0400

Octopus Intelligent Go does not support the Pod Point charger - unless it’s changed very recently.

3LitreV6 · 2025-10-12T15:50:14-0400

Correct ashpole.
Just copied this from google:-
No, the Pod Point charger is not directly compatible with the Intelligent Octopus Go tariff, though some users report it works if the car is controlling the charge instead of the charger. Intelligent Octopus Go requires a specific, compatible connection with either the EV or the charger itself to work correctly. For full compatibility, you may need to switch to a different smart charger brand, such as Ohme or Zappi.
Pete

Regular Network errors at Nightime

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