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Discussion Starter · #1 ·
has anyone had any experience of having a 3rd party fit a tow bar and as a result Kia not honouring a warranty claim?

I am looking to have a tow bar fitted for my Soul 2 Hunter, kia appear to be 50% more expensive than a repeatable installer however I have heard that it will void the warranty.

I am going to phone Kia but I am concerned that in say 6 years time the car develops an electrical problem and Kia just turn around and say the issue is due to your 3rd party tow bar her is a bill for £2000.

Cheers.
 

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Hi,
I asked my Kia dealer if they would fit a towbar to my '58 Carens and was told they don't fit towbars. So I am assuming that if you get it fitted at a reputable and recognised caravan dealer, then surely they can't nullify the warranty. There again this is a car manufacturer we're talking about.
 

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That's strange. My dealer gets a local guy to come fit towbars and so it does not void the warranty.

For peace of mind suggest you ask your dealer to put in writing that a towbar fitted by , say, a Caravan Club approved fitter, will not void your warranty. If they won't give this assurance then contact KIA customer service direct and ask them.
Knowing KIA - and probably all manufacturers - they will use any excuse to get out of warranty.
Personally I would not fit it until you get written confirmation one way or the other.
 

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It shouldn't, however, if you book your car in with, for example, fog lamps not working, and they find it's the towbar installation causing the issue, then it's reasonable it's not covered by warranty?
 
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