[Boogiewoogie]

Just a question here , is there anybody here on this forum from Kia customer support , and if so , is Kia aware of the problems with using , or failing to use voice recognition to go to a location with the sat nav ??

 

[iooi]

I have edited the title to the issue you are highlighting

As KCS are from Kia.

I'll add a link to your thread in Niro section as well.

Speech recognition/ sat nav

OK ...here is the problem here in the UK , my car Kia Niro level 3 year 2019...sat nav working ok when address post code etc put in manually , but when using speech recog to go to a town or address , he message comes up " no network response " or just states that the address cannot be found ...

www.kiaownersclub.co.uk

 

[Boogiewoogie]

Thank you for your help , hopefully the problem will be resolved shortly !

 

[Kia Customer Service]

Hi Boogiewoogie

Please PM us with your reg and a screenshot of your system versions (found under System Info) so we can investigate.


Kia Customer Service
0333 202 2990

Visit Discover Our Kia Range & Find A Local Dealer | Kia Motors UK
Follow https://twitter.com/KiaUK
Join in www.facebook.com/kiamotorsuk
Watch www.youtube.com/kiamotorsuk

Customer Service opening hours:

Monday to Friday: 08:30 - 19:00
Saturday: 09:00 - 13:00
Sunday: Closed

 

[macgd016]

Just a question here , is there anybody here on this forum from Kia customer support , and if so , is Kia aware of the problems with using , or failing to use voice recognition to go to a location with the sat nav ??

Just for KCS information this issue effects other models as well. I have a 2021 Xceed and have exactly the same issue, whatever I say I either get the reply 'showing your location on map' or 'no network response'

 

[Boogiewoogie]

Hi Boogiewoogie

Please PM us with your reg and a screenshot of your system versions (found under System Info) so we can investigate.


Kia Customer Service
0333 202 2990

Visit Discover Our Kia Range & Find A Local Dealer | Kia Motors UK
Follow https://twitter.com/KiaUK
Join in www.facebook.com/kiamotorsuk
Watch www.youtube.com/kiamotorsuk

Customer Service opening hours:

Monday to Friday: 08:30 - 19:00
Saturday: 09:00 - 13:00
Sunday: Closed

E-mail address to send this to ??

 

[Boogiewoogie]

E-mail address to send this to ??

 

[iooi]

KCS asked you to PM them..

Kia Owners Club Forum

www.kiaownersclub.co.uk

 

[Boogiewoogie]

How do i do that then ??

 

[iooi]

How do i do that then ??

Instructions are in the link on my post...