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Discussion Starter · #1 ·
A query from NZ!
When activating the nav, the voice guidance mutes itself at random whenever I set a destination. It’s a lottery when it works. I have recently had my software for navigation and radio updated and I have noticed this random muting occurring. It doesn’t actually mute the voice where you would think to un-mute - there’s just no voice. Does anyone else have this issue? I always use the voice guidance so I can keep eyes safely on the road.
I own the Kia Seltos 2ltr LTD - model not sold in the UK but I believe the nav and head unit is the same in the Sportage.
 

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Niro 2020 HEV 4
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7,452 Posts
What versions of software etc do you have?

As you will notice from the below thread many here are suffering various issues with the latest software releases.

 

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MY21 Stonic GT-Line S ISG MHEV iMT
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@KiwiBrit
I have experienced that three times in the last week. The only way I could bring back the voice guidance was to use the hard reset pin next to the volume.
I think the root cause of it is in this setting, which I had recently enabled on both mine and my wife’s account:
Rectangle Font Gadget Technology Magenta

Is that enabled too on your navigation settings by any chance?
 
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