[Timm24]

Our car (Sportage GTX 1016/17) went in for a health check following a need for hydraulic struts in the boot and came out clear. We had no faults other than those. Driving home I noticed a whistling sound under acceleration. I immediately reported this to Kia Swansea who asked me to bring the vehicle back for an inspection. The diagnosis was the turbo and a hearty repair bill of over £2.5K
The car was purchased from auction two years ago but we have been unable to locate the previous service history as the car has only 36K and is used only for local school runs. Kia are adamant that without a service history any repairs are out of warranty (7 year). Is there anything we can do because a turbo shouldn’t fail at this milage? Many thanks. Tim

 

[Bazzabugs]

Contact kia direct or the ceo I have his direct email address. He sorted my problems I had with the dealer. They should be able to check the history.

 

[Turnup]

It sems that KIA have no central service history database (surprising isn't it) - the only records are in the service book and at the servicing dealer (if it was ever dealer serviced). Doesn't the V5 give the previous owner? Worth a try at least.

I can understand why KIA would be reluctant to offer warranty on a car with no service history. That is probably why it was in an auction and probably why you got it at a good price.

There is no particular history on here of turbo failures on corectly maintained cars so that probably rules out a class defect. That car might have never had an engine oil change.

You could probably get the turbo fixed (IME dealers do not go for repairs, they just change the whole thing) at a non KIA turbo specialist for a lot less than KIA want. Not sure what fault would cause a turbo whistle - leaky hoses on the hogh pressure side springs to mind but that is usually more of a woosh. I suggest that you take it to a turbo specialist for them to investigate - you do not have to have it repaired there but with the warranty blown anyway why pay dealer prices?

 

[BIRDMAN]

As it was purchased from auction at such a young age there is a fair bet it was sold this way as warranty had be voided. My son in laws job is to check VW trade ins and if it cannot go on forcourt with an intact warranty he sends them off to auction.

 

[robthedarter]

Had my 2014 sportage turbo done under warranty at cost touching £2000 at dealers, but my local garage give me a price of £650 all in so all not lost if not covered by kia