[Bertram]

Decided (suddenly, since various circumstances had changed) that I had to buy the E-Niro I'd fancied for a long time. More exactly, I wanted the latest version of the E-Niro. I'd fancied the earlier model, before that, and it had had good reviews.

There are two Kia dealers, both a similar distance from me, and the approach from TMS was the most attractive. No pushy sales pitch, but they wanted my business (I buy, I tend not to be sold to) The other dealer really had a "take it or leave it attitude" TMS couldn't fulfil my order immediately, but got me a car in the colour I wanted (Promised in a fortnight, delivered in 12 days) They gave a reasonable PX value for my car(s) we were dropping to one... And, they acccepted my PXs early. (The VED was running out on both, MOT on one, they had to be off the drive or SORN'd by month end) If I remember correctly, from deciding to purchase to agreeing the deal was only a few hours. Not long enough for me to get cold feet... Happily.

Car was prepped nicely, the saleswoman made an instructive video and uploaded it, and overall, the purchase was entirely trauma free. (The instructive video was recorded at such a pace I couldn't suffer any lapse of concentration, as I do watching a lecture where the lecturer's slow to get to the point...)
And, the car, though I've covered few miles in it, is living up to the reviews.
I could not, fifty years ago, have imagined buying a car made in South Korea...

 

[Ken Gillam]

Is there a link to that video, might help me get to grips with mine, this Luddite is bewildered by all this Tech.

 

[iooi]

Is there a link to that video, might help me get to grips with mine, this Luddite is bewildered by all this Tech.

I agree. If the OP would like to post it in the "How To" section that would be great.

Nice to see that dealers are working round the Covid Safe regulation in a good way. Rather than just handing over the keys & off you go. When you have no idea what you are doing.

 

[Bertram]

Is there a link to that video, might help me get to grips with mine, this Luddite is bewildered by all this Tech.

Hi, the video was personalized for me, but just in respect of my given name being used in it. What I'll do is email the saleswoman, ask permission... and punt the idea of her responding to others who struggle, posting video instructions in response to questions. The video wasn't comprehensive, it was fairly basic, to get me started, but the important thing for me was that it wasn't Zzzzz... The number of boring training films I slept through in the armed services...
I'm not a very patient person, I don't sit at night reading manuals, and I'm generally still learning about any car's facilities right up until the end of ownership (sometimes beyond)
The woman's a car enthusiast, too, which shows, and the ease and fluidity of the delivery showed she knew stuff... I like that...

 

[Vestas]

This is the dealer on London Road yeah?

I think there's been positive reports on them before. I'm probably going to use them next service if I'm still in Leicester.

 

[Vestas]

Used TMS Kia Leicester for a noisy Ceed (see elsewhere on forums) and a service.

They were fine and seemed to be willing to push any warranty claims to Kia regardless of car's service history.

Extortionately expensive for simple servicing but no different to any dealer in that respect.

I'd use them again.

 

[MikeProcter]

I bought my second hand 2020 Soul EV First Edition from them in August. I went to see the EV6, but noticed they had a white/red Soul EV for sale so look at that as well. Joshua was the salesperson and he was so helpful. I came back for a test drive and decided that if he could make the figure work we would buy. He did, so we did. No regrets at all. He made sure all the updates were done even made new plates and changed them over and threw in some mats as well, even after I told him I was paying off the finance straight away.
Not used for servicing yet.
Happy so far.