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Hi,

My daughter has just purchased a "Kia approved" Kia rio 2 1.4 petrol 2011 (old model) 5000 miles on clock, when moving from a stop position the car stalls in 1st gear the only remedy to this is to highly rev the accelerator which is a safety issue at road junctions etc.

We had it into the dealership where purchased yesterday and they informed her they could not find a problem, I have posted a topic on the Forum and have had a few replies stating this problem has been identified by other owners, could you please advise me of how to resolve this problem

Thank you in anticipation of your help

Alasdair
 

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Hi Yogi

I'm really sorry to read about your daughter's Rio stalling in 1st gear.

This isn't something we're aware of as a known concern but we do need another attempt to diagnose the problem. It's really important that we identify the problem quickly for you.

It would be great if we could speak to you about this directly, if you could give us a call please. Our number is 0845 6017521. Please quote your forum name ""˜Yogi' so we can find your case again.

We're looking forward to hearing from you.

Kia Customer Service
0845 6017521

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