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Discussion Starter · #1 ·
Hi all, very happy owner of a 2009 Kia Soul diesel, my 12,500 service is coming up and as I work away from home a lot I am struggling to get a service booked in. Is there any kind of mileage leeway with the services so my warranty doesn't become useless?

Cheers!
 

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The manual states that the first service should be done 12,500 miles or one year....whichever comes sooner. So you are already pushing things as the car is well over a year old now. Get it done very soon and hope for the best.
 

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Discussion Starter · #5 ·
That would be handy if it were the case, just called home and the stamp says "4,700 miles 1st Maintenance Service". I'll call the dealer to confirm that though. Thanks for the heads up!
 

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I had this thought when I bought my Carens new in 2009. The service manager at my local dealer - Victor Woods - said he understood the mileage leeway was about plus or minus 1000 miles and for time, the month it was due.I take that to mean if its due in September, then anytime in the month is OK.

He did also say that as KIA now give a 7 year warranty they were starting to get picky on adhering to the terms.

I agree, go ask your dealer!
If Murphwiz or Viking Paul see this thread they will probably give us their opinions.

Cheers

Gary
 

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Quiltman said:
I take that to mean if its due in September, then anytime in the month is OK.

Not quite - it's within 1000 miles or 30 days of when the service was due - and this can't be used to stretch to a continuous 13 month/ 13,500 mile service interval.



For example:



Service at 12,500 miles and 12 months

Service at 25,700 miles and 25 months OK

Service at 38,300 miles and 37 months OK

Service at 38,900 miles and 38 months not OK



i.e. the 12 month 12,500 mile from first registration is the calculation, not on what it's done since the last service.
 

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Discussion Starter · #10 ·
Now I'm confused, my dealer told me I was OK. I suppose because the service was done within the first year regardless of mileage.

So that first service was done at 4,700 miles. Does that mean I wait until the 25,700 miles until the next one? Or just add 12,500 to the 4,700?

I do high mileage so I'll always hit the mileage requirement before the date.
 

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BadgerNose said:
Or just add 12,500 to the 4,700?

Exactamundo - the point being 12,500 miles and 12 months from the last service although there is a 30 day/ 1,000 miles grace. In your case, the next service is at 17,200 miles (or 12 months after the 4,700 mile service, whichever comes first) then every 12,500 miles after that (or 12 months, whichever comes first).



My example didn't relate to your case specifically, just pointing out that the grace period can't be used to extend servicing to 13 month and 13,500 mile intervals forever!



Luckily, my A2 TDI is on variable servicing which will go up to 30,000 and 24 months; I service it with a 'longlife' service every 12 months irrespective of mileage (has been up to 14K, but was 7K last year as Mrs FB was on maternity leave for much of it)- our A2 FSI is on fixed servicing (12 months/ 10,000 miles) which is a pain as it needs doing every 9 months or-so, although alternate services are just an oil and filter change, £99 at our local VAG specialist.



EDIT: When I bought the FSI last year we'd looked at quite a few cars (not A2's) and the lack of servicing was shocking; cars with 30K between services were common on intervals that should have been 12 or 18K. I suspect we'll end up with a used Soul and will be checking the SH with a fine toothcomb in order to get the remainder of the warranty!
Edited by: Frank Bullitt
 

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Going a bit off topic , but the dealer told me that you should get the 1st year body inspection done on the anniversary of your vehicles registration date or you run the risk of negating the warranty .
 

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Should these have an earlier inspection before 12500? or is that the first one. Nothing in the manual to suggest it should have that, but note someone here had one at 4500? I would probably be tempted to refresh the oil around 3-4000 in any case.
 

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Best wait until 12500 miles. The engine needs time and miles to bed in, change the oil too soon and it will never bed in and you wont get the optimum performance/fuel consumption/oil consumption. Mines on 17.5k and its just starting to loosen up nicely.
 
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