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Discussion Starter · #1 ·
Hello there, I'm wondering if someone can offer some input. I bought a Kia Rio 2 '17 plate in December last year. Car was delivered and seemed very well looked after. Bought from a dealer so has a full service history.
However, I've had a couple of issues that blur the line of 'fair wear and tear' for a car of this age that I was hoping for some feedback on.
I noticed a week or so ago that the AC blows warm air - only had to use it properly in these past few weeks but it's a huge difference from newer cars I've used in the past that will chill the vehicle down in no time whatsoever.
Secondly, I was out shopping last night, and the battery died. Car wouldn't get going again, AA had to come out, they tested the battery and told me in no uncertain terms it was knackered and needed replacing.

Now this car is 3 and a half years old but has the full service history. Would you expect these faults to occur on a second hand car this many months from the date of purchase or would you be expecting the dealer to assist with the fault rectification? I'm looking at around £120+ for a new battery and £130 or so for the gas (it's the newer refrigerant that's around 3x more expensive that the old r134 gas). It just seems bizarre to me these things wouldn't have been checked alongside all the other engine levels before sale.

Any input would be great!

Cheers
 

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Hi Peter

Lots of people have been having battery problems caused by covid restrictions and cars not being driven regularly/long enough,some of the smaller engined cars have very small capacity batteries.
 

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Discussion Starter · #3 ·
Hi Peter

Lots of people have been having battery problems caused by covid restrictions and cars not being driven regularly/long enough,some of the smaller engined cars have very small capacity batteries.
Thanks for that maxaret. I drive the car for around 1h 40m a day commuting to work. This is 5 days a week so the battery should be well charged with all that driving.
 

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So for the battery we can rule out extended non use by you at least but you cannot know it's previous history. Deep discharge of a lead acid battery damages it even if it appears to have recharged. KIA only warrant the batteries for 2 years and it does seem that they are not best quality. I would not expect the selling dealer to feel obliged to help. It will likely be cheaper to go to a battery specialist than the dealer

AC needs to be regularly used. The refrigerant contains a lubricant which preserves the seals. If the AC is not used then the seals dry out and the refrigerant is lost . AC should be run for a few minutes at least every couple of weeks (I leave mine on all the time). The reason that your system needs a re-gas is because it has not been run enough. You just might get a little sympathy from the dealer on this point since it could be that the AC did not work properly when you purchased the car. It will likely be cheaper to go to an aircon specialist than the dealer.
 

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Aircon--- Do you leave it on at all times? Switching it off can dry out the system seals leading to loss of refrigerant. Service and pressure test required?

Battery-- basic tests needed, is the alternator charging correctly, is the static battery voltage above 12.5v, does it drop after a high load is applied (starting)

The Kia 7 years warranty excludes batteries & air-con they are covered for 2 years :(
 

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Thanks for that maxaret. I drive the car for around 1h 40m a day commuting to work. This is 5 days a week so the battery should be well charged with all that driving.
It should indeed Peter as long as the alternator/charging system/batt connections and earths etc are all ok.
I guess a battery can 'die' at any time,it is a relatively minor issue as long as it is just a battery fault - but I agree it is annoying if it has not lasted (say) 5 years.
 

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Discussion Starter · #7 ·
Thanks all, I think in my naivety I was hoping for something from the dealer but the car is 42 months (ish) old and needs a new battery, not much else anyone can do. Even if my purchase was recent, that cars total age is key as far as Kia will be concerned.
Bought a different brand of the same capacity and output with a 5 year guarantee on it. Will see how it goes!

Thanks everyone.
 

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You say "as far as KIA are concerned." All is not lost, possibly. You've had the car for less than 6 months and can claim the faults were there when you purchased the car. That puts the onus on the dealer and not KIA. It's over 35 years since I studied consumer law so hopefully, someone else will help you. Have you approached the dealer nicely?
 
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