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Discussion Starter #1
Had an email from the dealer today :
"Recall 200S33
Recall QLe 1.6UIII MHEV - MHSG Tensioner Replacement And Crankshaft Sprocket Bolt Tightening Torque Increase"
Will phone tomorrow to arrange the work!
Am I right in thinking that I could get this done at any Kia dealer, and not the one I bought from?

Cheers
 

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Yes that’s right. Any kia dealership will do warranty work. You don’t have to use the garage you bought car from.
 

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Had an email from the dealer today :
"Recall 200S33
Recall QLe 1.6UIII MHEV - MHSG Tensioner Replacement And Crankshaft Sprocket Bolt Tightening Torque Increase"
Will phone tomorrow to arrange the work!
Am I right in thinking that I could get this done at any Kia dealer, and not the one I bought from?

Cheers
Can I ask how old your car is? I have been told by KCS and my dealer that my 70 plate version is not listed for the work to be done.


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Can I ask how old your car is? I have been told by KCS and my dealer that my 70 plate version is not listed for the work to be done.


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I have a 70 reg Sportage 1.6 diesel mild Hybrid ‘GT Line S’ Auto AWD (collected new at the end of January) and on the ‘My Kia’ website it shows that there is a ‘Service Action’.

Have you joined ‘My Kia’ and set it up with your vehicle details?

MyKia | Register

to see if a ‘Service Action’ is showing for your vehicle on there?

When I contacted my dealer about an audio problem I was having (for which there is a separate TSB) they mentioned the ‘service action’ and said mine needed the tensioner update.

It is booked in next Thursday for both the tensioner and audio update.
 

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Have you joined ‘My Kia’ and set it up with your vehicle details?

MyKia | Register

to see if a ‘Service Action’ is showing for your vehicle on there?
.
Yes I have. There is nothing there that I can find. My car is exactly the same model as yours, but registered in September last year. I have had the audio problem fixed but both the dealer and KCS have informed me that are no outstanding campaigns for my car. The only scenario I can come up with is that they sneakily fixed it without telling me when they asked to keep the car for 2 days when they replaced one of the cameras under warranty .


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Yes I have. There is nothing there that I can find. My car is exactly the same model as yours, but registered in September last year. I have had the audio problem fixed but both the dealer and KCS have informed me that are no outstanding campaigns for my car. The only scenario I can come up with is that they sneakily fixed it without telling me when they asked to keep the car for 2 days when they replaced one of the cameras under warranty .


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I have just had my 20 reg in today for a safety recall re the brake cylinder and they have done my tensioner replacement, it was down as a service action, I knew nothing about it.
 

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I have just had my 20 reg in today for a safety recall re the brake cylinder and they have done my tensioner replacement, it was down as a service action, I knew nothing about it.
I had some other warranty work done in January and they kept the car longer than they needed to. I either don't need it or they've already done it without telling me I guess.


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Mine was due in today for the tensioner recall (and the audio problem software update) but the dealership cancelled yesterday as the Kia 'Master Technician' is off with a Covid related problem!

Now re-booked in for 8th of April.

I just hope the tensioner doesn't go 'bang' before then!
 

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Mine was due in today for the tensioner recall (and the audio problem software update) but the dealership cancelled yesterday as the Kia 'Master Technician' is off with a Covid related problem!

Now re-booked in for 8th of April.

I just hope the tensioner doesn't go 'bang' before then!
 
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