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Radio stations not changing See#44

10K views 64 replies 22 participants last post by  iooi  
This started a week ago. I have a basic 2023 Kia Picanto and for some reason, although the stations change on the screen, they all play the same song/voices/station. If I choose, for example Absolute 80s before I exit my car, when i turn the engine off and back on its playing Absolute 80s on every channel. If I switch it to Absolute Rock, switch car off and on, it's playing Absolute Rock on every channel - and won't change, forgot to mention that. I was advised by dealer that I need to download new software through Kia Connect but it doesn't recognise my VIN on the app. The dealer then said they would charge me to download the new software onto my car. Can anyone help me to fix this myself? Thanks
Mine is doing exactly the same. My local Kia dealer said it wasn't a fault with my car but the 'DAB service provider' (whatever that means!!?) Kia customer service said they ha e no idea what's happened! Rescanning hasn't helped. I'm at a loss