[whalley77]

Has anyone had a successful warranty claim for the poor finish on the wheels of a Sorento

 

[david82150]

Has anyone had a successful warranty claim for the poor finish on the wheels of a Sorento

My wheels started to show flaking of lacquer at 9 years I got onto our local Kia dealer and they fitted new wheels on warranty.

 

[Jack Daniels]

Well that's a great demonstration that the warranty works, replacing 9 year old wheels.

 

[whalley77]

Well t isn't working so well with mine. The dealer said there was no chance as they have stoped allowing claims for wheels. I am in discussion with Kia now. I just pointed out that I have spent nearly £140,000 in the last few years and that I was not impressed.

 

[Phil in Wales]

My wheels started to show flaking of lacquer at 9 years I got onto our local Kia dealer and they fitted new wheels on warranty.

But wondering why they would when a car is out of Warranty..

 

[whalley77]

Took my car to the dealer today, they took several photographs which they sent to customer services. They told me not to hold my breath. This will be my last Kia, after owning 5 Kias ( 4 Sorentos & a Stonic ) I am not prepared to spend nearly £2000 on new wheels every few years.
I will go for a VW tourag next time.

 

[ArthurCollins2]

Or spend £200-£400 getting them refurbed and sealed properly.
If they're not diamond cut, shopping around can get a set done at the lower end of the above range.