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Hi, This is very important to all Kia owners using this Forum - please vote on this Poll regarding the usefulness of Kia Customer Services on the forum. Before voting please have a look at previous posts listed by KCS and then decide which way to vote. The forum can be found athttp://www.kiaownersclub.co.uk/forum/topic6378_post36823.html#36823<div style="text-align: left; : rgb251, 251, 253; ">

<div style="text-align: left; : rgb251, 251, 253; ">After reading the previous posts it will be obvious to most that the KCS stock reply is to find your local Kia Dealer and take it to them to carry out your repairs. This is not in the spirit of the Forum which has been set up to assist members to gather information and ideas to carry out their own repairs, maintainence and servicing and avoid the expense of visiting Kia Dealers. What we need from Kia are Technicians who can advise on members on issues that arise, if they cannot help they can access technical information from the vast resources at Kia and then pass it on to members.
 

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This isa very good idea - particularly if KIA are monitoring this forum.


I have to say that when our crankshaft problemreared its head,KIA CS were fantastic up until the problem was discovered to be their problem and everything changed tune rather quickly.




I'll have a look at your link and give my feedback.



Even if the responses are negative it will at least show KIA where their weaknesses lie.



KIA now (finally) have a range of cars that many people will aspire to own - they don't want to drop the ball by failingto supportthe customer
Edited by: gtd2000
 
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