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Hi is anybody suffering from paint chipping just been reading an american forum seems to be a problem there is it in the uk and has anybody found a way to protect the paint from chips
 

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Ive been looking on American EBay and they have a much better selection of original and aftermarket accesories. One is a hood deflector. Here is a link http://tiny.cc/NnR5H.
Im sure it will just be a matter of time before they start appearing in the UK.

Some companies will ship to the UK...just ask.
 

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Hi all, is the paint chipping a big problem,I have just got a Tempest CTDi and the last thing I want is chipped paint but the deflector looks awful.


Dave
 

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I have a red SAMBA and it is very prone to chips. Problem appears worse on metal parts of car.i.e bonnet and rear wheel arches also back lower quarter of rear doors. Paint on plastic parts not affected as yet, according to U.S sites metalic finishes seem to fare better. Not good enough for car with only 5k miles, dealer says he will photograph it and contact Kia U.K. Hope to get a warranty repair,probably have to fight for it. Otherwise I am very happy !
.
 

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Hi all paint chip troubled owners. Yes my black Soul 2 has chips on the leading edges of bonnet, rear lower quarter of rear doors and leading edges of rear wheel arch. I am gong to photograph the chips before contacting Kia. There is a product, I think it is called 'second skin'. It is a clear vinyl that sticks to vulnerable surfaces. Kia have put some on the wheel arch but not enough. I have seen it cut for various cars but as of writing this, have not had time to look on the web for it.
I was hoping at my stage in life I could keepa car for a good number of years, but if it is going to chip away under me, it does not look to promising. Shame because it is a good car. It could do with proper folding seats though, to utilise the desent boot space.
 

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Kia contacted me today and they say that they do not know of any paint chip problems,I told them to look on this site which they appeared not to know of. I think that complaints are needed direct to Kia if anybody has problems. By the way how does the boot net fix as I cannot see any where to fit it on the front section,there are two fixing points on the far rear pillars.
 

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I posted earlier regarding the paint problems. I have e-mailed Kia via [email protected] This is not an advertised e-mail address, it was a guess. It has not been returned via Postmaster so I presume they have recieved it, although I do not expect an answer. I stated that I know it is a world wide problem because of the various Soul Owners sites. I also attached photos, which we all need to do if contacting them.
I also said that I had noticed that they have signed up to the SMMT code of practice regarding new cars, warranty and servicing problems. The SMMT state that should owners not get a satisfactory outcome from the manufacturer that they (SMMT) will take a conciliatory stance between the owner and the manufacturer.

We all need to write or e-mail Kia and see what they say, then contact the SMMT with our problems if not resolved. Kia cannot argue with a major company like the SMMT even if they can play off the owners by saying they have not heard of the problem. Check out www.kiasoulforums.com for owners from all over the world with the same problem. Making a fuss in the press will quickly reduce the value of the Soul, so at this stage the problem needs to be kept away from the press. I do not buy TOP GEAR magazine, but I do know they have had a Soul on long term test and do mention any problems they have with it. Maybe somebody here buys the magazine and can give us some info on whether they have mentioned it.
 

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I've done 18,000 miles in my white Soul and luckily I've not suffered from any noticable chips yet, which is surprising as stones have hit it and considering the shape. So far, I would say that the Soul is better, or at least no worse, than any other car I've had when it comes to chips and paint quality.

The clearvinyl paint film is good stuff. I saw the whole front of a Range Rover Sport covered in it and it wasn'tnoticeableuntil you really looked very hard.
 

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Why contact kia direct?
They don't have a magic wand, go to your dealer ask them to submit a warranty paint claim and await the outcome, then if your not satisfied have a pop directly at kia.
 

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I took my car to Kia Bolton, as they are owned by Kia. Three weeks ago tomorrow (24/4/10) The service manager took a couple of photos, but I also supplied a cd with photos of the problem. To date I have not had a reply. I find it amazing that only the owners of Souls have experianced this problem and nobody from Kia knows of it. What happens to the annual paintwork check that is supposed to be done whilst in for service. Do non of the souls have the problem or is a 'blind eye' turned?
 

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I have personally not seen one as yet with this 'issue' but you need to get back to your dealer, paint claims do take arround a week to authorise at the outside.
 

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If Kia.uk don`t resolve the paint issues I and others are having they will damage the reputation of an otherwise very good vehicle. If the problem is as rare as Murphwiz suggests the costs would be minimal compared to the bad press the Soul might suffer as a result. Lets hope common-sense prevails.
 

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I have looked very carefully at my Soul Tempest which is now nearly two moths old and 4k miles on it ,a mix of motorway and town/rural driving and I cannot find any marks/chips at all on it.I am going to have mud flaps fitted as an extra precaution.MPG has been around 37mpg when I have really pushed it and I mean pushed but on normal mixed driving I am getting a steady 49-51 mpg.
 
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