[Noah Buddy]

Want to fit a towbar, and need information on electrical connection please. Dealer (Arnold Clark Northwich) is useless - won't fit towbar, don't know the status of the wiring connections on my car.

I have found an independent fitter, but they want to know if there is an existing towbar electrical connection or they will need to cut into the standard wiring - if I understand them correctly, they are concerned this may invalidate warranty.

So my questions are :

1) Optima Sportswagon PHEV 2017 : is there an existing electrical connection for adding towbar wiring?
2) If No, will a 3rd party fitting, and connecting to the standard wiring, invalidate car warranty?
3) If Yes, is there any other solution to allow me to fit a towbar with proper electrical connections?

Thank you.

 

[Indalo]

Dealer (Arnold Clark Northwich) is useless - won't fit towbar, don't know the status of the wiring connections on my car.

If you intend to keep your 17-plate car for a few years, then it would be foolish to possibly jeopardise your warranty by allowing anyone other than KIA to fit your tow-bar/electrics.

Find another dealer, one who can deal with what is a pretty straightforward piece of work. It might cost a bit more than some tow-bar fitting specialists but both the mechanicals and electrics will be to KIA spec and any problems will be covered under the warranty.

I specified my Optima SW to include tow-bar + electrics from new and no problems have ever arisen as a result of that installation.

The Arnold Clark organisation has a terrible reputation in the trade but there are some good KIA dealerships around the country. I could have installed my tow-bar and electrics myself but for the price I'd have had to pay to purchase the parts, compared to the discounted price of the work from the excellent dealer, I saw no sense in possibly compromising the KIA warranty so I left it to the dealer.

Whatever you choose to do, don't forget to inform your insurer as a tow-bar constitutes a modification and some companies can be a bit sniffy about failure to notify any mods.

 

[Kia Customer Service]

Hi Noah

We're sorry to hear of the issues you're having getting a tow bar. Could you please PM us with the reg so we can check.


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