i just rang Brayley Kia in Enfield - couldnt fit me in till friday next week - never heard of it apparently - and I rang them less than an hour and a half ago - seem the BS train is well and truly in motion!!!!!!!!!! You can refer to me if you like. They said i should have the latest version as its a 70 plate and less than a month old - i am fed up with these garages treating us like idiots.Hi David,
I have spoken with Kia today and after kicking up a huge fuss and threatening about returning the car for a full refund (under the UK Consumer Rights Act 2015.) as per the advice from Mr. Macspot, have arranged that my vehicle be brought in tomorrow at 11am for the LATEST SOFTWARE Update.
They then proceeded to tell me that, Kia have only just released this NEW SOFTWARE UPDATE over the past week or so and are confident it will resolve this issue! – LET’S SEE AFTER TOMORROWS APPOINTMENT IF THAT’S ACTUALLY THE CASE OR NOT!
In the meantime, I have followed your instructions and found that when I last took it to Kia for the previous update on the 21st Sept a Software Update;
As a matter of interest, which dealership are you dealing with?
- Not only was NO update carried out as there was NO date displayed!
- The software I have is 200406 NOT 200720
- 3. Told you I could smell BS!!!!
I’m dealing with Kia Brayley in Enfield North London which is a Franchise. They seem quick to point the finger at KIA directly and said that they are powerless to do anything other than what KIA instructs them to do…….. They avoided the question about my consumer rights and stated that they’re trying to work together with me to resolve the issue. I hope that’s the case and not dare to try and brush me aside by refusing to deal with me as your dealership stated. I only picked up the vehicle in the 1st week of Sept and highlighted the issue that same week! One of the sales reps let slip that he’d heard of this issue before, but not lately…….BS!!!