Hi. Just noticed this good news on their website.
With less traffic on the roads as a result of the lockdown, will I be eligible for a refund from my Scheme insurance?
As lockdown has led to fewer drivers on the road in April and May, the Scheme has seen a lower level of claims, enabling it to share this saving with customers. We have made this decision in consultation with Motability, the Charity. As a result, we are in the process of sending an insurance-based refund of £50 to all customers.
There is no need for customers to contact us in connection with this, as we will automatically issue this insurance refund as soon as possible from the second half of May and throughout June.
I have a Motability Scheme car; how can I get help if I’m in temporary financial need owing to the COVID-19 situation?
Motability Scheme customers who are experiencing temporary and exceptional financial need in relation to COVID-19 are able to access an advance of the £600 Good Condition Bonus (GCB) usually paid at the end of a lease.
This GCB payment can be brought forward to provide support during the COVID-19 lockdown, ensuring that customers in need have access to money during a period when they may need it most. Please note that customers who choose to take this payment early would not therefore receive a further GCB at the end of contract – a point when some customers like to put this towards an Advance Payment on their new car.