Kia came bottom of the heap in a recent customer after sales service survey. 7 year warranty looks great on paper but try to get work done and the process is well below par,the dealers won't move until work is authorised by Kia u.k,which can take days. Not much use if you,re off the road.
If Kia are serious about becoming a major player in Europe they need to look at this end of their operation ASAP!
I drive a ceed which compares well with anything in it's class,pity to see it's reputation sullied by poor after sales treatment.