I recently received an email from Kia reminding me that I was eligable for a £250.00 Free Excess voucher should I be unfortunale to be invloved in an accident. I downloaded the App as requested, but cannot see how to create my/an account. I go to the Menu selection and tap 'Log In' and all I see is " Don't have an account? Contact us". I have tried emailing and also phoning the number supplied. No one answeres the email and none of the agents (I have now spoken to three different agents) seems to know anyting about the App. Am I required to creat an account now, or do I have to wait until I am involved in an accident (hopefully never) to then have an account created for me?