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Had no dealings with them.

> not contacting him when I had been emailing since midday yesterday.<<
So they are 8 hours behind us. So would that would be 04:00 in the morning. So if you were lucky you would not get a reply till around 17:00 (assuming they responded straight away @ 09:00
So to be fair, you did not give them much time to reply to you. And the palpay timing will have been in the middle of their working day.
 
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