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Had my 2017 sportage 2.0l gt line into Drayton motors louth today for its four year service and mot, agreed a good price in advance for service and mot and i am very happy with the service, Andy the service manager was very helpful polite and friendly, service and health check carried out and flagged up a rear suspension bush that needs replacing this is going to be done under warranty ( didn't expect a rubber suspension bush of four years old to still be under warranty ) car passed mot with advisory for the suspension bush, came back washed and vacuumed out, they were happy to answer a couple of queries i had and could not be more helpful, only think it is fair to give praise when its earned as we are all to quick to complain when things don't go well.
 

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Had my 2017 sportage 2.0l gt line into Drayton motors louth today for its four year service and mot, agreed a good price in advance for service and mot and i am very happy with the service, Andy the service manager was very helpful polite and friendly, service and health check carried out and flagged up a rear suspension bush that needs replacing this is going to be done under warranty ( didn't expect a rubber suspension bush of four years old to still be under warranty ) car passed mot with advisory for the suspension bush, came back washed and vacuumed out, they were happy to answer a couple of queries i had and could not be more helpful, only think it is fair to give praise when its earned as we are all to quick to complain when things don't go well.
I agree with you, I'm usually at the front when it comes to complaining. Recently my Kia dealer changed from Victor Wood to Drayton, initially I worried that the high levels of service would drop, and although some members of staff have gone(voluntarily I hope)it appears standards have not dropped. I intend to carry on with Kia, as I feel you cannot beat their service levels.
 
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