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Hi I am Christopher P I am on my second KIA Sportage getting my new style model in mid February 2022. Sadly all is not well. I had driven just 998 miles which consisted of some urban mile but two trips to Manchester airport and back which added approximately 240 mile plus a trip to Ashbourne and back 70 miles and a 145 mile trip to Carlisle where the issue of the exhaust GPF filter warning light illumination developed at 998 miles.
I then drove around 60 miles around the Lakes and then another 130 miles home at over 3000 rpm. The light was still on when I returned home..I have spent three weeks trying to get the light off.
I visited the KIA dealership in Stafford and was horrified at the comments and attitude of the guy on the service reception desk he was very dismissive of my concerns and said it could not possibly be a problem with a faulty filter? I thought that was an odd thing to say to a customer and he offered me no help with any solution or inspection for my 12 week old car that clearly has an obvious fault. He went on to tell me now the light had been on for so long it would be difficult to get off? Another odd thing to say without offering a solution. He added it can often happen after 1k miles depending on driving style? He mentioned a lot of urban driving is the issue?
My history since purchasing this car is anything but urban. He told me the car can and will eventually go into limp mode and there is a substantial charge to put this right. I then spoke to my sales person who called a service engineer who advised a route to drive of around 15 miles and that I should drive in 3rd gear and about 3500rpm I have driven the said route 3 times plus approximately 80 miles up and down a 15 mile stretch of the motorway.
I have used over half a tank of fuel driving aimlessly and for nothing as the light is still on. The car also is not running smoothly and the engine judders from time to time. Not at all happy with this new February 2022 KIA Sportage (new model) with my previous KIA Sportage I have two and a half years trouble free motoring and now I have a car that is not running well and I am told this issue is chargeable and not covered under warranty?
Shock horror how can a clearly faulty Petrol Particulate filter not be covered?? KIA seem to have a filter that is not fit for purpose as I see this has been an issue for a number of owners of the new model Sportage… My driving style for the first 998 miles of my new cars life should not have caused my car to develop this issue. Any helpful advice would be most appreciated as I am not a happy bunny
(Edited to break up the wall of text to make it easier to read - iooi)
I then drove around 60 miles around the Lakes and then another 130 miles home at over 3000 rpm. The light was still on when I returned home..I have spent three weeks trying to get the light off.
I visited the KIA dealership in Stafford and was horrified at the comments and attitude of the guy on the service reception desk he was very dismissive of my concerns and said it could not possibly be a problem with a faulty filter? I thought that was an odd thing to say to a customer and he offered me no help with any solution or inspection for my 12 week old car that clearly has an obvious fault. He went on to tell me now the light had been on for so long it would be difficult to get off? Another odd thing to say without offering a solution. He added it can often happen after 1k miles depending on driving style? He mentioned a lot of urban driving is the issue?
My history since purchasing this car is anything but urban. He told me the car can and will eventually go into limp mode and there is a substantial charge to put this right. I then spoke to my sales person who called a service engineer who advised a route to drive of around 15 miles and that I should drive in 3rd gear and about 3500rpm I have driven the said route 3 times plus approximately 80 miles up and down a 15 mile stretch of the motorway.
I have used over half a tank of fuel driving aimlessly and for nothing as the light is still on. The car also is not running smoothly and the engine judders from time to time. Not at all happy with this new February 2022 KIA Sportage (new model) with my previous KIA Sportage I have two and a half years trouble free motoring and now I have a car that is not running well and I am told this issue is chargeable and not covered under warranty?
Shock horror how can a clearly faulty Petrol Particulate filter not be covered?? KIA seem to have a filter that is not fit for purpose as I see this has been an issue for a number of owners of the new model Sportage… My driving style for the first 998 miles of my new cars life should not have caused my car to develop this issue. Any helpful advice would be most appreciated as I am not a happy bunny
(Edited to break up the wall of text to make it easier to read - iooi)
