I've recently picked up my first Kia from them. Everyone I spoke to was friendly and polite. Whole process was very straightforward and they seemed very honest. I ended up doing 800 miles in total to test drive the car and then go back and pick it up not something you do lightly! Even though it was a used car and not massively expensive at that I was treated as if I was buying a brand new car. The staff were all very supportive of each other which I was particularly impressed with.
Sadly too far for me to use for servicing but when I come to replace my car I'd seriously considering driving all the way back to get a replacement!