I bought my 2020 Xceed Edition 1 in June 2020,it was an ex demo car with only 89 miles on the clock,saved myself a few grand compared to new price.The car will be one year old on 16th March this year so I thought I get in early and book my first service on 16th March,because of lockdown the car has now covered the massive mileage of 1100 miles.
Anyway,I introduced myself to the receptionist and booked my service,all was very friendly untill I told her I would be using my own oil.She said using your own oil would "cause an issue with your warranty".I explained to her that my oil far exceeds the specifications required by Kia.She looked at me then without a word she called the manager.
It's now the managers turn to repeat what the receptionist had just stated i,e I will have a problem with my warranty blah,blah,blah.How can this be the case I asked ,when the oil I intend using is far superior to the oil you want use,let me explain.The oil I will be using is Motul 8100 X-Clean EFE 5W30 it's ACEA is rated C2/C3 and is 100% Synthetic.He then said our oil is Full Synthetic.This response is typical.I felt I needed to explain 100% Synthetic means exactly that,to clarify,the base oils used in Motul oils are synthetic and so are the additives.Full Synthetic on the other hand has a mineral base oil with Synthetic additives as are all so called Full Synthetics.
As far as I know there are only two manufacturers making 100% Synthetic oils these being Motul and Amsoil both of which proudly display the 100% logo on their cans,you won't see that on Full Synthetics.
Phew! This my first Kia Car,apart from the dealer I purchased it from,It's the first contact I have had with my local dealership,not looking good at the moment.
Despite what the manager said,I will use my Motul Oil and should the need arise I would be willing to test this in court.
Another small point I have had with the car,I use an android 8 phone connected to Android auto which if I use google maps will only fill half the screen about the size of a 5" Sat Nav.Never heard of this says the manager,why am I not surprised! Watch this space.
Anyway,I introduced myself to the receptionist and booked my service,all was very friendly untill I told her I would be using my own oil.She said using your own oil would "cause an issue with your warranty".I explained to her that my oil far exceeds the specifications required by Kia.She looked at me then without a word she called the manager.
It's now the managers turn to repeat what the receptionist had just stated i,e I will have a problem with my warranty blah,blah,blah.How can this be the case I asked ,when the oil I intend using is far superior to the oil you want use,let me explain.The oil I will be using is Motul 8100 X-Clean EFE 5W30 it's ACEA is rated C2/C3 and is 100% Synthetic.He then said our oil is Full Synthetic.This response is typical.I felt I needed to explain 100% Synthetic means exactly that,to clarify,the base oils used in Motul oils are synthetic and so are the additives.Full Synthetic on the other hand has a mineral base oil with Synthetic additives as are all so called Full Synthetics.
As far as I know there are only two manufacturers making 100% Synthetic oils these being Motul and Amsoil both of which proudly display the 100% logo on their cans,you won't see that on Full Synthetics.
Phew! This my first Kia Car,apart from the dealer I purchased it from,It's the first contact I have had with my local dealership,not looking good at the moment.
Despite what the manager said,I will use my Motul Oil and should the need arise I would be willing to test this in court.
Another small point I have had with the car,I use an android 8 phone connected to Android auto which if I use google maps will only fill half the screen about the size of a 5" Sat Nav.Never heard of this says the manager,why am I not surprised! Watch this space.