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Discussion Starter · #1 ·
I have owned my beloved KIA SPORTAGE KX-3 SAT NAV CRDI for almost 8 years. I've cherished it, had it serviced within the milage guidance and treated it with great respect. It is due another service soon. I bought the car in Nov 2013 with 12081 miles on the clock. To date I have added only 40,490 miles after all this time. It was first registered in June 2012.

Imagine my horror and disgust when driving along the M180 the other week, the engine gave out a loud clattering sound. I pulled into the emergency hard shoulder knowing something bad was wrong. RAC came out but couldn't diagnose the noise due to the heavy traffic passing us. I subsequently had my car taken to a local garage.

The very experienced and trusted mechanics at my local garage confirmed to me that the engine required a very hefty repair bill or total replacement. Their conclusion was that the shell casing at the base of the conrod had broken loose hence the loud rattling sound from within. The car still starts up, is drivable but has lost approx 50% of its power. There is no black smoke being emitted from the exhaust.

I am fully aware the car is out of warranty but come on, 52,571 miles! I contacted Kia Customer services for support and they suggested I contacted my local KIA garage. Having spoken with them looking for some kind of support due to the good condition and LOW mileage on my car. I was told I would have to pay the cost for a full strip down of the engine approx £1150.00. I asked. ''once completed, would KIA look to support me in any way due to the unusual circumstances''. I was told this isn't guaranteed depends what they find!

I am at a loss how a large company such as KIA cannot in some way support a loyal customer, with such an irregular issue like this. I have made enquiries for a replacement engine and fitting and have been quoyed approx £2500.00 for a second hand one.

Has anyone ever had a KIA engine go like this on such low mileage for a well serviced diesel engine? I would appreciate some feedback if you have any.
 

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Sportage 2017 (67) 1.7 crdi manual
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I think you'd have more luck if you were within the warranty period. I know it's crap mate. But 7 years and 100k miles is a decent amount of warranty. Kia don't know how many miles someone will do per year, that's why there is a time cut off too. There has to be a cut off somewhere I suppose otherwise Sunday drivers would have near lifetime warranties. I think the best you will get is a contribution if you're lucky. And the fact is, it'll be way cheaper, even if you get the contribution, to go to an independent garage. Kias cost per hour for labour and parts will considerably more.

Doing less miles per year and having a lower than expected miles car isn't always a good sign. I've seen and had some terribly coked up rough running diesels with low miles for their age. And currently have a 4 year old sportage with 90k on that drives like its new.

It's a kick in the knackers bud. And not a good situation. I just wouldn't hold your breath with kia helping out. I certainly wouldn't take an £1150 gamble that they will pay any repair bills. A quick look on ebay and you can get a 2.0 crdi engine for that, some for alot less, half that even, that have parts missing e.g turbo, water pump etc which could be donated from yours.

I'd weigh up what's worth spending and what it'll sell for. Maybe get an independent to sort out a 2nd hand engine and then just trade it in. I know id rather spend 2k and sell for 5k than spend potentially 5k and upwards at kia. You may aswel scrap it than pay kia to fix it, you'd be better off money wise. If you're anything like me, you've probably fallen out with the car now and want rid anyway.
 

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Discussion Starter · #4 ·
how was the oil level? had you checked it recently ?
noublue, thanks for the reply. Not checked it yet but no bad feedback from the RAC mechanic as he took the dipstick out, looked at it then had a smell at the oil. He never said the oil level was low.
 

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Discussion Starter · #5 ·
I think you'd have more luck if you were within the warranty period. I know it's crap mate. But 7 years and 100k miles is a decent amount of warranty. Kia don't know how many miles someone will do per year, that's why there is a time cut off too. There has to be a cut off somewhere I suppose otherwise Sunday drivers would have near lifetime warranties. I think the best you will get is a contribution if you're lucky. And the fact is, it'll be way cheaper, even if you get the contribution, to go to an independent garage. Kias cost per hour for labour and parts will considerably more.

Doing less miles per year and having a lower than expected miles car isn't always a good sign. I've seen and had some terribly coked up rough running diesels with low miles for their age. And currently have a 4 year old sportage with 90k on that drives like its new.

It's a kick in the knackers bud. And not a good situation. I just wouldn't hold your breath with kia helping out. I certainly wouldn't take an £1150 gamble that they will pay any repair bills. A quick look on ebay and you can get a 2.0 crdi engine for that, some for alot less, half that even, that have parts missing e.g turbo, water pump etc which could be donated from yours.

I'd weigh up what's worth spending and what it'll sell for. Maybe get an independent to sort out a 2nd hand engine and then just trade it in. I know id rather spend 2k and sell for 5k than spend potentially 5k and upwards at kia. You may aswel scrap it than pay kia to fix it, you'd be better off money wise. If you're anything like me, you've probably fallen out with the car now and want rid anyway.
YAN101, thanks for the reply. I here what you're saying and I'm now looking at going down the road of having a 2nd hand engine fitted. I posted my issue on the KIA Customer Service forum yesterday but, for some strange reason it's been removed????

Cheers.
 

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KIA Customer Service forum yesterday but, for some strange reason it's been removed????

Cheers.
Duplicate posts are against forum rules. (y)
 

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To be honest mate no matter what you get done to the motor you will never have any faith in the car again for some reason when you have a big job done the car never seems to run right been there before could be wrong
 

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Can I get this post taken down so it can go on the KIA Customer Service one instead so they may see my problem?
I'll will move it for you.
 

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This is extreamly unfortunate and if there was plenty of oil in the engine very unusual in modern cars but you are where you are.

If Kia were to provide some good will on this it would be very generous of them indeed as they already provide a 7 year warrenty, but if they did it would most likely be in the form of parts and not labour, and its labour that will be the lion share of the bill.

The £1,100 figure for the strip down seems excessive, not for a strip down but for what is initially needed to diagnose the initial cause or failure if a big end is suspected as they could just drop the sump and have a look instead. A second opinion would be a good idea but good diagnostic mechanic's are hard to find these days as most of them rely on computers and these aren't designed to diagnose mechanical faults like this.

If you can I would be inclined to find an independent diesel engine specialist and take it them to look at as they look a broken engines all the time and understand the economics of engine repair.

Sorry I can't offer more help
 

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they need to examine the oil pickup strainer carefully, the mesh gauze getting blocked is quite often a cause of oil starvation, the sorento can suffer from this and I have seen it on a 2 year old mazda
 

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Discussion Starter · #15 ·
macgd016 & f0ster, thanks for advice on this. I want to try and keep the costs down as much as possible so, I took a second opinion and advice from someone who is trained mechanically on both cars and trucks.

He listened to the engine rattle, removed the oil filler cap and instantly showed me, by putting my his hand over the gap, that there was instant blow back and that shouldn't be doing that. He also confirmed it wasn't anything in the bottom end and that the turbo was in good order so not to worry about the Impella blowing form within the turbo.

He was pretty certain it is all top end on the first cylinder with an inclination to suspect broken piston rings but without stripping it down he couldn't be 100%. He confirmed before starting the engine there was a good oil level. Haven't sniffed the oil between his fingers, he said there wasn't any fuel ingress in to the sump.

Anyone suggest anything else? I'm more or less inclined to go for a 2nd hand engine with 33,000 miles, fitted all for approx £2,500.
 

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Anyone suggest anything else? I'm more or less inclined to go for a 2nd hand engine with 33,000 miles, fitted all for approx £2,500.
If the engine you have in mind is genuine and compatible, all things considered, I'd say that is a not-unreasonable price to pay in order to get you back on the road.

While the problem may well be top-end, the engine would need to come out anyway to facilitate access to the pistons so a known, good engine will avoid some time and effort.

These things are never easy to quantify and to justify expenditure.
 

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macgd016 & f0ster, thanks for advice on this. I want to try and keep the costs down as much as possible so, I took a second opinion and advice from someone who is trained mechanically on both cars and trucks.

He listened to the engine rattle, removed the oil filler cap and instantly showed me, by putting my his hand over the gap, that there was instant blow back and that shouldn't be doing that. He also confirmed it wasn't anything in the bottom end and that the turbo was in good order so not to worry about the Impella blowing form within the turbo.

He was pretty certain it is all top end on the first cylinder with an inclination to suspect broken piston rings but without stripping it down he couldn't be 100%. He confirmed before starting the engine there was a good oil level. Haven't sniffed the oil between his fingers, he said there wasn't any fuel ingress in to the sump.

Anyone suggest anything else? I'm more or less inclined to go for a 2nd hand engine with 33,000 miles, fitted all for approx £2,500.
I would echo what @Indalo said above, if the engine is from a qualified source and it has been tested and you feel that this is cost effective go ahead.

However, you might also consider a reconditioned engine with a warranty, I've only looked on eBay and know nothing about the people selling them but some are £1700 and others charge £250 to install them, I'm not suggesting this route only showing it as a different option.

The other option is cut your losses, sell your car as you might get £1000 from someone who will repair the engine themselves and put the £2500 into a replacement.
 

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I would echo what @Indalo said above, if the engine is from a qualified source and it has been tested and you feel that this is cost effective go ahead.

However, you might also consider a reconditioned engine with a warranty, I've only looked on eBay and know nothing about the people selling them but some are £1700 and others charge £250 to install them, I'm not suggesting this route only showing it as a different option.

The other option is cut your losses, sell your car as you might get £1000 from someone who will repair the engine themselves and put the £2500 into a replacement.
Just an update, looking at the cost of 2012 Sportarge you would probably get much more than £1,000 because the cost of parts f to recon the engine is not that high so someone able to do the work themselves would still get a cheap car.
 

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Discussion Starter · #19 ·
Just an update, looking at the cost of 2012 Sportarge you would probably get much more than £1,000 because the cost of parts f to recon the engine is not that high so someone able to do the work themselves would still get a cheap car.
I've been offered £2343 as it stands with the default engine. I can have a replacement engine, 34,000 mile with a 12 month warranty on it fitted for £2,500 so I think i'll take that route. Having seen the prices on E-bay as a guide, the car would still make £6,000 if I sold it, some are going up to £7500 with a lot higher mileage than mine. The condition of mine is also good. The replacement engine is from a 2104 plate so I'm not exactly cheating the next purchaser as it is less mileage and a newer engine that is currently in my car, should I wish to sell it.
 

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I've been offered £2343 as it stands with the default engine. I can have a replacement engine, 34,000 mile with a 12 month warranty on it fitted for £2,500 so I think i'll take that route. Having seen the prices on E-bay as a guide, the car would still make £6,000 if I sold it, some are going up to £7500 with a lot higher mileage than mine. The condition of mine is also good. The replacement engine is from a 2104 plate so I'm not exactly cheating the next purchaser as it is less mileage and a newer engine that is currently in my car, should I wish to sell it.
Sounds like a good plan. Best of luck (y)
 
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