I have made a point of complaining on here about poor service from a local dealer of mine. I feel that I should now add a positive side to Kia service centres in my area.
Hendy Kia near Southampton were very friendly and professional regarding my first annual service of my 1st Edition. Even a courtesy call a few days later to check I was happy with the service I received impressed me.
The car was booked in at just 2 days notice, however I would have waited a week if I wanted the free courtesy car. Generally, the way I was treated was different from the work I received from the last dealer.
Another point to make. I have had the car a year now and overall I am very pleased with my choice. It wasn't easy choosing to spend over £23K on what at the time seemed an unfashionable brand such as Kia but I am glad I did. I recently hired a very expensive luxury Buick in the states which I had for 2 weeks and did over 1000miles in. But I couldn't wait to get back in my Kia. The Kia is more ergonomically comfortable and just as nice to drive. The Buick had more gadgets but a lot of it was overkill.
Only small things I have noticed that bug me about the sportage are:-
The horn, Icy warning light and beep, rear heated seats are on even with nobody sat there, I can't operate the rear windows from the front when I switch them off from kids, no washer fluid low light, the boot button on my keyfob doesn't unlock the boot (Added extra I guess) and my clock on my radio system chooses what it wants the time to be and not what the actual time is. (Something I need to go back to dealer about).
Despite these small niggles, I love my car after a year.
Hendy Kia near Southampton were very friendly and professional regarding my first annual service of my 1st Edition. Even a courtesy call a few days later to check I was happy with the service I received impressed me.
The car was booked in at just 2 days notice, however I would have waited a week if I wanted the free courtesy car. Generally, the way I was treated was different from the work I received from the last dealer.
Another point to make. I have had the car a year now and overall I am very pleased with my choice. It wasn't easy choosing to spend over £23K on what at the time seemed an unfashionable brand such as Kia but I am glad I did. I recently hired a very expensive luxury Buick in the states which I had for 2 weeks and did over 1000miles in. But I couldn't wait to get back in my Kia. The Kia is more ergonomically comfortable and just as nice to drive. The Buick had more gadgets but a lot of it was overkill.
Only small things I have noticed that bug me about the sportage are:-
The horn, Icy warning light and beep, rear heated seats are on even with nobody sat there, I can't operate the rear windows from the front when I switch them off from kids, no washer fluid low light, the boot button on my keyfob doesn't unlock the boot (Added extra I guess) and my clock on my radio system chooses what it wants the time to be and not what the actual time is. (Something I need to go back to dealer about).
Despite these small niggles, I love my car after a year.