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You haven't said whether this plan is a KIA offering or a dealer-specific version. I am only familiar with the former of those and I can tell you that my local dealer has performed a wash and vac job on the car each time it has been in for service.
If my local dealer did not offer that level of customer service, I would be looking at changing to another KIA dealer, being as my servicing needs are a once-yearly affair. It wouldn't trouble me to drive a considerable distance further on that annual pilgrimage to get the kind of service I have come to expect from KIA.
