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Discussion Starter #1
Had my car back at the dealer because of pulling to the left, its exactly the same after the tracking has been done-have the computer printout etc now shows everything in tolerance.


I told the garage this immediately after the tracking was done, still waiting for their response



I asked my mate who is a technician who has tracked a previous car for me to try it and his opinion was:
"It really likes going to the left-its dangerous"





Does anyone else have a Ceed with this problem?



I was told at time of purchase it was an ex KIA fleet car, it actually turned out the one and only previous owner was Eurocar and as a result, it has probably been banging up and down kerbs for the last year.



Needless to say, I will be giving the car back to them to get it sorted.



Thanks



Darwin
 

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Interestingly I was told that my Cee'd was an ex "Kia car" - it too is an ex-hire car! Supplying dealer lost all the servie history on it, causing me worries over the warranty - took 3 months to get sorted and Kia UK couldn't care less. 6 months on I love the car!


Anyway - in answer to your question. I would probably try another Kia dealer for a second opinion or even a tyre/suspension place. If the tracking had been out and has caused uneven tyre wear over a good %age of the tyre's life it could still cause it to pull slightly.
 

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Discussion Starter #3
Thanks for the reply, I take it your car doess't pull to the left then?


The tyres look fine, only done 13,000 miles (10,000 when I got it)
 

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Did it have tracking, or full 4 wheel alignment?
If it was just tracking, then it's a waste of time, needs full 4 wheel alignment, what are the printout readings?
 

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Discussion Starter #6
It had a full 4 wheel alignment, but the steering wheel is still not perfectly level-that was supposed to be corrected also.


I am in NE England and had the misfortune to buy from Benfield KIA.



I showed the printout to my technician mate and he says everything is basically as it should be, but obviously still pulling to the left
 

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Discussion Starter #7
pjm1507 said:
Very slight pull to the left at times, which I have put down to road camber. Where in the UK are you based?


Initially thats what I was putting it down to, but then you remember that every other car you have drove in the past didn't behave like this
 

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For the sake of the £40 it would cost, is it worth getting a trusted independant 4 wheel alignment, as it's not hard to fudge the printout to show what you need it to show.
At least that way you will know for sure where the fault lies.
 

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Discussion Starter #9
The 4 wheel tracking was sub-let to a local tyre place, Benfields equipment was out of action. I know this because I was given the invoice from them by mistake.


As for a reputable place to get tracking done, with our Fiesta years ago,



Patterson Ford did it twice

National once

Kwuk Fit once



All of them couldnt get the wheel straight at the end, took it to a garage which specialised in Aston Martin repairs, and the guy sorted it immediately at the first attempt, but both tyres were so badly worn on the inside, they needed relacing. Thats why I got this guy to test drive the car for his opinion.



If paying £100 would get it done correctly, I would happily pay it but all these tyre/tracking places are full of teenagers who haven't got the experience.



Benfield sold me the car-its up to them to corect.
 

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Discussion Starter #10
UPDATE


I contacted KIA to ask if it was a trademark of Ceeds to go left, they said no. They contacted Benfield and Benfield contacted me withinn 5 minutes. The Benfield General Manager is now sorting out this farce personally, the Service Manager himself is picking up the car next week and getting the car 4 wheel aligned at another Benfield site.



I have also been informed if they cannot get the problem resolved, I can have a exchange.



I feel like I am getting somewhere now
 

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I will be amazed if KIA don't monitor this forum. They won't want it to drag on with potential customers assessing their customer service. If they do watch the site, you have identified the dealer, so KIA will know which car you are talking about, and who the registered owner is.Edited by: deeps
 

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Our new(ish) Cee'd does the same thing. However I believe that the steering wheel isn't actually on straight. They corrected the tracking on the car, but it's clear that if you pull the wheel to the right and let go it returns to slightly left of centre and I think this is what's pulling the car to the left. Going to contact the dealer again tomorrow to get them to check it.
 

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Discussion Starter #13
I don't really want to say too much now but contact me by email and I will update you.


tony at dogwalks.co.uk
 

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I had the same problem, ex rental, dealer did the full monty alignment but the idiots forgot to look at the tyres. The sizes were the same but one had a lot more wear than the other on the front. Replaced both and the problem went away!
 

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My Cee'd doesnt pull to the left. But before my Cee'd I had a Citroen C4 Hdi, for just over 5 years and that pulled to the left all the time. I got into the habit of holding the steering wheel on the motorway so that it kept the car straight. It seemed to be very camber sensitive. I had the alignment checked at Micheldever tyres ( in Hampshire) and it was all within spec. I was told (by Micheldever) its not uncommon for this to occur on cars, even significantly more expensive cars, such as BMW's Jags and Astons. He said they *may* be able to rectify it by loosening the suspension and re-aligning it. But I thought that it might end up worse than before. I'll live with it.
In the end, I didnt notice it.
Hope you get your sorted.
BTW, my car I was told was "ex-kia" but turned out to be ex-europecar. Prospective buyers, if you dont want ex-rentals ask the question and/or ask to see the service history on the computer, where it will clearly show the previous owner (I know 'cos I looked over their shoulder).
 
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