Yes it really is a KIA dealer only option.This is an old thread - but relevant for my car which I just purchased used.
I have a 2015 Soul EV. How do I get the latest software update for the naigation unit? I want to use the Android Auto feature.
If it is a Main Dealer only update, then what's the based term or phrase to ask them so they do it and how can I get it for free (or really cheap) ?
ThanksYes it really is a KIA dealer only option.
If you can post some screen shots like above of versions you have. It will help.
But there is no magic phrase that will get updates for free. It is basically asking asking them to check the infotainment system and asking them to update it. Standard Kia charge is £25 for map updates. Due this years at some point in the next couple of months.
You might get system done for free if you have a service done. Which TBH, given you still possibly have 2 years left on warranty, providing it has been serviced in accordance with Kia's schedule (caveats may apply on certain claims)
Yes - from a Kia main dealer. Same one that sold the car when new, did all servicing and then back again sold used to me.Was it purchased from a Kia dealer?
As only a kia dealer would have access to updates.
ThanksYour image shows the map version as EUR.09 and I think the current version (2019) is EUR.11 which suggests its a couple of years out.
From my experience media system updates are not part of the service, dealers do not update the media software automatically, you have to ask for it to be done. And check that if you ask for an update it adds the features that you want, Android Auto/Apple Carplay is not available on all models, even after an update.
Thanks very much. I will message them.I would send KCS (Kia Customer services) a PM (conversation) asking them if you have the latest, or if it can be updated.
For latest (2019) versions.
Hi all and thanks for your patience. Kia UK are delighted to announce the release of the latest map and software updates for all factory fitted head units. Our dealers are now receiving their SD cards. We'd ask that you allow them this coming week to prepare and test the updates. Please make...www.kiaownersclub.co.uk