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sprout said:
I have a 66 plate Sportage that was first registered in January 17. The dealer said that it had android auto when I bought it a week ago but now they tell me it doesn't. Will an update to the SD card give it that functionality?

Sprout, currently no update is available to our headhunts with AVN 2. It's possible it comes in the future but nothing confirmed. Until then I have my phone set for the Android Auto app to open automatically once the car bluetooth is connected. I have it mounted on one of those magnetic vent mounts. The only difference is not utilising the in build screen and not having the voice recognition button but "OK Google" gets round that.
 
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markhig2 said:
sprout said:
I have a 66 plate Sportage that was first registered in January 17. The dealer said that it had android auto when I bought it a week ago but now they tell me it doesn't. Will an update to the SD card give it that functionality?

Sprout, currently no update is available to our headhunts with AVN 2. It's possible it comes in the future but nothing confirmed. Until then I have my phone set for the Android Auto app to open automatically once the car bluetooth is connected. I have it mounted on one of those magnetic vent mounts. The only difference is not utilising the in build screen and not having the voice recognition button but "OK Google" gets round that.
Thanks. Problem I've found with the android auto app is when listening to Spotify the screen on the car doesn't change as the songs change. That only Orla if I use Spotify without android auto
 
markhig2 said:
sprout said:
I have a 66 plate Sportage that was first registered in January 17. The dealer said that it had android auto when I bought it a week ago but now they tell me it doesn't. Will an update to the SD card give it that functionality?

Sprout, currently no update is available to our headhunts with AVN 2. It's possible it comes in the future but nothing confirmed. Until then I have my phone set for the Android Auto app to open automatically once the car bluetooth is connected. I have it mounted on one of those magnetic vent mounts. The only difference is not utilising the in build screen and not having the voice recognition button but "OK Google" gets round that.
Thanks. Problem I've found with the android auto app is when listening to Spotify the screen on the car doesn't change as the songs change. That only Orla if I use Spotify without android auto
 
sprout said:
Thanks. Problem I've found with the android auto app is when listening to Spotify the screen on the car doesn't change as the songs change. That only Orla if I use Spotify without android auto

I have exactly the same problem, I thought it was down to my phone (Huawei Mate 10 Pro) but maybe it's the Android Auto app. What handset do you have?
 
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markhig2 said:
sprout said:
 
Thanks. Problem I've found with the android auto app is when listening to Spotify the screen on the car doesn't change as the songs change. That only Orla if I use Spotify without android auto

I have exactly the same problem, I thought it was down to my phone (Huawei Mate 10 Pro) but maybe it's the Android Auto app. What handset do you have?
I have a Huawei P20 so t could be a Huawei thing
 
Discussion starter · #326 ·
Daveyboy123 said:
Kia Customer Service said:
<p ="msonormal"="" style=": rgb251, 251, 253;">Hi all<o:p></o:p>

<p ="msonormal"="" style=": rgb251, 251, 253;">Our quality team have unexpectedly been required to retest map updates so have had no choice but to reschedule our 2018 update for next month.<o:p></o:p>

<p ="msonormal"="" style=": rgb251, 251, 253;">We're sorry for any disappointment caused as we know some owners try to time their servicing with these updates. We'll of course continue to update the forum when we get news of the release<o:p></o:p>

<p ="msonormal"="" style=": rgb251, 251, 253;"><o:p></o:p>

<p ="msonormal"="" style=": rgb251, 251, 253;">KiaCustomer Service
Do you know when in June this will be available. My car is going in for service and map update around 13th and wanted it all done at same time. Will this still be possible?




Sorry, no confirmed date yet. We'll keep the forum updated.



Kia Customer Service




Edited by: Kia Customer Service
 
Discussion starter · #327 ·
sprout said:
I have a 66 plate Sportage that was first registered in January 17. The dealer said that it had android auto when I bought it a week ago but now they tell me it doesn't. Will an update to the SD card give it that functionality?


Sorry, the 2016 Sportage will have the previous head unit and no voice activation feature, so can't be retrospectively made compatible with Android Auto.



Kia Customer Service
 
Discussion starter · #329 ·
JJ70 said:
Can you please let me know what the latest map version is for my Sept 16 Sportage GT Line. Thanks

Latest versions for your Sportage are:



System version - QL.EU.SOP.XX.166
Navigation version - QL.EU.SOP.09.49.47
Map version - EUR.09.44.65.001.001(D.C2)




Kia Customer Service
 
Kia Customer Service said:
JJ70 said:
Can you please let me know what the latest map version is for my Sept 16 Sportage GT Line. Thanks

Latest versions for your Sportage are:



System version   -    QL.EU.SOP.XX.166
Navigation version   -    QL.EU.SOP.09.49.47
Map version   -    EUR.09.44.65.001.001(D.C2)




Kia Customer Service
Okay, thanks could you kindly let me know when those maps were released? Only my dealer attempted to do me an update in November last year and I ended up with the same version as I started with EUR.08 etc. And they still insist that this is the latest version.
 
Discussion starter · #331 ·
JJ70 said:
Kia Customer Service said:
JJ70 said:
Can you please let me know what the latest map version is for my Sept 16 Sportage GT Line. Thanks

Latest versions for your Sportage are:



System version - QL.EU.SOP.XX.166
Navigation version - QL.EU.SOP.09.49.47
Map version - EUR.09.44.65.001.001(D.C2)




Kia Customer Service
Okay, thanks could you kindly let me know when those maps were released? Only my dealer attempted to do me an update in November last year and I ended up with the same version as I started with EUR.08 etc. And they still insist that this is the latest version.

These were released back in March when we started this thread. We'd recommend waiting for our 2018 update due in the next few weeks but in the meantime, please get in touch if you'd like us to investigate the update failure. You just need 20 points to PM us.



Kia Customer Service
 
Hi could you please check and let me know the latest software version for my Sorento so I will be able to use Android auto. My Vin number is KNAPH81BSG5202201 Thanks Ken.
 
Discussion starter · #333 ·
Masher said:
Hi could you please check and let me know the latest software version for my Sorento so I will be able to use Android auto. My Vin number is KNAPH81BSG5202201 Thanks Ken.


Hi Ken

Your Sorento became compatible with Android Auto last year with system version 'E517.160926'. If you're looking to update, you may wish to wait for our 2018 update which is arriving in the next few weeks.



Kia Customer Service
 
Kia Customer Service said:
Masher said:
Hi could you please check and let me know the latest software version for my Sorento so I will be able to use Android auto. My Vin number is KNAPH81BSG5202201 Thanks Ken.


Hi Ken

Your Sorento became compatible with Android Auto last year with system version 'E517.160926'. If you're looking to update, you may wish to wait for our 2018 update which is arriving in the next few weeks.



Kia Customer Service
Any more news yet on date that the new maps will be available in June?
 
Kia Customer Service said:
Masher said:
Hi could you please check and let me know the latest software version for my Sorento so I will be able to use Android auto. My Vin number is KNAPH81BSG5202201 Thanks Ken.


Hi Ken

Your Sorento became compatible with Android Auto last year with system version 'E517.160926'. If you're looking to update, you may wish to wait for our 2018 update which is arriving in the next few weeks.



Kia Customer Service
 
hello am new on here am waiting for the sat nav update I've rung 3 dealers they said they have not got no sd card will this update have CarPlay on it and will it be compatible with the sportage kx4 2016 thankyou

vin number usypc813sfl689999

Edited by: tractorman
 
Discussion starter · #337 ·
Daveyboy123 said:
Kia Customer Service said:
Masher said:
Hi could you please check and let me know the latest software version for my Sorento so I will be able to use Android auto. My Vin number is KNAPH81BSG5202201 Thanks Ken.


Hi Ken

Your Sorento became compatible with Android Auto last year with system version 'E517.160926'. If you're looking to update, you may wish to wait for our 2018 update which is arriving in the next few weeks.



Kia Customer Service
Any more news yet on date that the new maps will be available in June?

Sorry, no confirmed date yet.

Kia Customer Service
 
Discussion starter · #338 ·
tractorman said:
hello am new on here am waiting for the sat nav update I've rung 3 dealers they said they have not got no sd card will this update have CarPlay on it and will it be compatible with the sportage kx4 2016 thankyou

vin number usypc813sfl689999


Hi tractorman

Sorry, 2016 Sportage cannot be retrospectively made compatible with CarPlay. This app was only added to Sportage ('2' spec and above) last year with the introduction of our new head unit.

Kia Customer Service
 
Please do not post links to non-Kia Approved files for your Kia vehicles as any problems resulting from this will not be covered by your warranty and you will be charged for sorting out any problems!

Members who persist in doing this will be barred from this website.



 
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