[Trevorh]

Tag, what you have there is the same version that was installed on my KX3 last week so hopefully we are both up to date.

 

[Tag]

Tag, what you have there is the same version that was installed on my KX3 last week so hopefully we are both up to date.

Thanks Trevorh.

Can KCS please confirm that we have the latest update?

Thank you,
Tag


Edited by: Tag

 

[Garf]

Hi - Im looking at buying a 2016 C'eed SW. Will this be compatible with this update? Will it get me Android Auto? What do I need to look out for on the Car?

 

[Sheets]

No android auto in ceed 2016, regardless of updates. You need a 2017.Edited by: Sheets

 

[Kia Customer Service]

This is what I have following the recent update on my 66 plate Sorento
KX4. Is this the latest map release for the Sorento please?

Hi Tag

Yes this Sorento is fully up to date.

Kia Customer Service

 

[Tag]

Brilliant! Thank you for the confirmation.

 

[sjewell1981]

Hi there,

Can anyone confirm if this is the latest software and maps for my 2016 Kia Ceed GT line? The car has just been in to the garage but can't see any difference. I was hoping for Apple Carplay!

Thanks!

 

[katie123]

Hi there,

Can anyone confirm if this is the latest software and maps for my 2016 Kia Ceed GT line? The car has just been in to the garage but can't see any difference. I was hoping for Apple Carplay!

Thanks!

Mines not as recent as that one...have you had the update from Kia.

 

[sjewell1981]

Hi there,

Can anyone confirm if this is the latest software and maps for my 2016 Kia Ceed GT line? The car has just been in to the garage but can't see any difference. I was hoping for Apple Carplay!

Thanks!

Mines not as recent as that one...have you had the update from Kia.

Yeah, car has been in at dealer today for update but can't see any difference!

 

[Sheets]

I was hoping for Apple Carplay!

No chance. Only on 2017 model year cars (Ceed) according to my dealer. Edited by: Sheets

 

[katie123]

I'm going to have to book mine in for the update.

 

[BedrockFred]

Is correct no Apple Car Play or Android Auto on 2016 Ceeds

 

[ItsOnlyMe]

Hi there,

Can anyone confirm if this is the latest software and maps for my 2016 Kia Ceed GT line? The car has just been in to the garage but can't see any difference. I was hoping for Apple Carplay!

Thanks!

Mines not as recent as that one...have you had the update from Kia.

Assuming it should be the same as on my 2016 Ceed 3 these are the updates on mine.

Software ver. JD.EU.SOP.20.166
Firmware ver. JD.EU.SOP.20.109
Navi app ver. JD.EU.SOP.09.49.47
Map ver. EUR.09.55.65.001.001(D.C2)

It looks as if your Software ver. is slightly older than mine but the map is well out of date
(the others appear to be the same)
Mine has just been updated in the last couple of weeks and I watched the dealer update it so I know they are the latest versions.

You should be aware that the update on mine was a 2 stage affair.
The first one was the dealer updating the software, firmware and Navi by inserting a card into the slot on my car and performing the update.
The second stage was him copying the data from another Kia supplied card and pasting it onto my car's card for the map update.
It seems that the hardware updates are stored on the head unit but the map updates on the SD card. I suspect that your dealer has only carried out the first stage and not the second.

Edited by: ItsOnlyMe

 

[sjewell1981]

Thanks all ˜Š

 

[Shayne66]

was driving past my local Kia (Stoneacre) so popped in to speak about the updates, they want to charge £40/45. Isn't the £25 fee a set price or are they free to charge what they like ?.

 

[BedrockFred]

was driving past my local Kia (Stoneacre) so popped in to speak about the updates, they want to charge £40/45. Isn't the £25 fee a set price or are they free to charge what they like ?.

Yes £25 for the update

 

[Kia Customer Service]

was driving past my local Kia (Stoneacre) so popped in to speak about the updates, they want to charge £40/45. Isn't the £25 fee a set price or are they free to charge what they like ?.

Hi Shayne66

Whilst the map update charge is withheld by the dealer, it
is £25 as set by Kia UK. We're sorry this dealer's servicing team aren't relaying this
on. If you'd like us to correct this and request they call you back to arrange,
please PM us with your reg, contact number and confirming which branch of Stoneacre this was.


Kia Customer Service

 

[Uvox2]

was driving past my local Kia (Stoneacre) so popped in to speak about the updates, they want to charge £40/45. Isn't the £25 fee a set price or are they free to charge what they like ?.

This is the second time a member here was quoted £45 by Stoneacre to update the sat nav.

The other member subsequent went to a different Kia dealer and paid the normal £25.

Seems like Stoneacre are taking advantage of the update to fleece their pockets.

I wonder how many have paid the £45 not realizing.

Paul

 

[Shayne66]

was driving past my local Kia (Stoneacre) so popped in to speak about the updates, they want to charge £40/45. Isn't the £25 fee a set price or are they free to charge what they like ?.

Hi Shayne66

Whilst the map update charge is withheld by the dealer, it
is £25 as set by Kia UK. We're sorry this dealer's servicing team aren't relaying this
on. If you'd like us to correct this and request they call you back to arrange,
please PM us with your reg, contact number and confirming which branch of Stoneacre this was.


Kia Customer Service

I've sent a PM, i was a bit surprised at the price even after mentioning the price that has been quoted on here by Kia Customer Service, basically got told they was losing money when just doing an update on the system and couldn't offer it at £25.
Car is booked in for them to look at the rear view camera as it's gone slightly blurry (am guessing water in lens).

 

[Kia Customer Service]

was driving past my local Kia (Stoneacre) so popped in to speak about the updates, they want to charge £40/45. Isn't the £25 fee a set price or are they free to charge what they like ?.

This is the second time a member here was quoted £45 by Stoneacre to update the sat nav.

The other member subsequent went to a different Kia dealer and paid the normal £25.

Seems like Stoneacre are taking advantage of the update to fleece their pockets.

I wonder how many have paid the £45 not realizing.

Paul

Hi Paul

We need to bear in mind there are four Stoneacre branches and ideally shouldn't be tarring the Stoneacre group with the same brush. We now have the information we need so will work with that dealer's management team and our management team to bring them in line with the rest of the network.

We'd appreciate it if you have the link to that previous report of being quoted £45 on the forum.



Many thanks

Kia Customer Service