Hi,

I am buying a mobile phone for my new Kia Niro (version 2) (bought 6.2.2107) which is, virtually small enough to fit into the area in front of the gear lever; a Samsung J5 and will wait (if approved) ) for the 2017 version which has Android 7 fitted, which is soon to be released to the public.

Has version 7 been cleared for the electronics to work with the electronics in my Niro please? Is this included in the map etc update perhaps?

Peter Bunce

Edited by: peterbunce

 

Hi,

I am not at my car at the moment but can you tell me if a 16 plate UK Sorento KX3 will get Autoplay?

Kimbie

 

Woohoo!

My neighbour was admiring my car yesterday - he was especially impressed with the aircon for the third row of seats. If it gets Android Auto, I can see him getting one.

Edited by: tigger

 

Hi,

I am buying a mobile phone for my new Kia Niro (version 2) (bought 6.2.2107) which is, virtually small enough to fit into the area in front of the gear lever; a Samsung J5 and will wait (if approved) ) for the 2017 version which has Android 7 fitted, which is soon to be released to the public.

Has version 7 been cleared for the electronics to work with the electronics in my Niro please? Is this included in the map etc update perhaps?

Peter Bunce

Hi Peter

As it stands, the Samsung Galaxy J5 hasn't been tested running Android 7. This coming update may allow this version to work with your
Niro but we cannot confirm until tested. So if you do decide to buy Android 7,
you may well get partial compatibility but we can't guarantee full compatibility
or a date when full compatibility will be available.

We recommend you keep checking our connectivity centre at
monthly intervals for changes to fully tested handsets / software versions. You
can do this at the following link:

http://www.kia.com/uk/owners/connectivity-centre/



Kia Customer Service

 

Bummer !!

My car is in for service tomorrow, therefore it will have to go in again to get the updates when the dealer gets the SD cards 'in a few days'!

Oh well, never mind, only 6 months to my next service

 

Hi,

I am not at my car at the moment but can you tell me if a 16 plate UK Sorento KX3 will get Autoplay?

Kimbie

Hi Kimbie, we've sent you a PM.

Kia Customer Service

 

Hi,
Thanks for the reply (which is 'not yet'); I will keep an eye open for a later reply.

Incidentally
just this afternoon Samsung,have released Android version 6,0.1 as
a download, for the J5 2016!

The update loading is available at http://www.android.gs/update-samsung-galaxy-j5-2016/ 

It is already supplied (ready fitted) on other Samsung
phones already.

Yours Peter.

Edited by: peterbunce

 

Thanks for the information re the map update.
How long should the software update take on a 2015 Sorento? Thanks.

 

That's very good news. What system is it? The Here system or TomTom?

 

I'd be very surprised if the Here version will get Android Auto and Apple CarPlay updates.

Edited by: Chrispy1

 

Hi all

Kia UK are delighted to announce the release of the latest map and software updates for all factory fitted head units.

Our dealers have now received their bulletins for this procedure but please note SD cards are being posted over the next few days.We recommend making contact with your dealer next week to enquire about making a booking as our servicing teams won't wish to arrange before SD cards have been received and checked.

We can confirm:

- The £25 charge remains and this is to be retained by your dealer for their workshop time.
- All platforms must receive both software and map updates combined.
- Software updates will provide (when available) enhancements to Bluetooth compatibility, additional features e.g. connected services and bug fixes.
- The package includes Android Auto and Apple CarPlay for those vehicles with head unit / steering wheel compatibility. (Please PM us your VIN if you'd like us to check)



Kind regards

KiaCustomer Service
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Could you tell me if my Optima will receive the Android Auto update please? It's a 2015 64 Plate '2' and has the navigation with Infinity sound system. I've been trying to find out for ages whether or not my car will be getting the upgrade but no luck so far.

 

Thanks for the information re the map update.
How long should the software update take on a 2015 Sorento? Thanks.

Hi Simon100. This should normally take half an hour of workshop time.

Kia Customer Service

 

That's very good news. What system is it? The Here system or TomTom?

Hi johno99. Maps are still provided by HERE.

Kia Customer Service

 

hi Kia, would a MY16 66 Plate Sportage beable to have this update ?

 

Hi all

Kia UK are delighted to announce the release of the latest map and software updates for all factory fitted head units.

Our dealers have now received their bulletins for this procedure but please note SD cards are being posted over the next few days.We recommend making contact with your dealer next week to enquire about making a booking as our servicing teams won't wish to arrange before SD cards have been received and checked.

We can confirm:

- The £25 charge remains and this is to be retained by your dealer for their workshop time.
- All platforms must receive both software and map updates combined.
- Software updates will provide (when available) enhancements to Bluetooth compatibility, additional features e.g. connected services and bug fixes.
- The package includes Android Auto and Apple CarPlay for those vehicles with head unit / steering wheel compatibility. (Please PM us your VIN if you'd like us to check)



Kind regards

KiaCustomer Service
0333 2022990<u1></u1><u2></u2><u3></u3><u4></u4><u5></u5><u6 style=": rgb251, 251, 253; line-height: 16.8px;"></u6>Visitwww.kia.co.uk
Join inwww.facebook.com/kiamotorsuk
Enjoywww.youtube.com/kiamotorsuk
Follow us @KIAUK on twitter<u1></u1><u2></u2><u3></u3><u4></u4><u5></u5><u6 style=": rgb251, 251, 253; line-height: 16.8px;"></u6>Call centre opening hours:
Monday to Friday - 8:30am - 9pm
Saturday: 9am - 1pm
Sunday: Closed

Could you tell me if my Optima will receive the Android Auto update please? It's a 2015 64 Plate '2' and has the navigation with Infinity sound system. I've been trying to find out for ages whether or not my car will be getting the upgrade but no luck so far.

Hi smellmet. We've sent you a PM about this.

Kia Customer Service

 

Ive a 2014 soul mixx and the software and maps was updated in October last year, it came back with new maps and android auto but no Apple CarPlay

So is this the same update with CarPlay now added or is it a total different update.

 

hi Kia, would a MY16 66 Plate Sportage beable to have this update ?

Hi CH3zzzer

The MY16 Sportage unfortunately can't be retrospectively
made compatible with Android Auto or Apple CarPlay. These apps were only added
to Sportage specs with the introduction of MY17 which features a new head unit
that has functionality for these apps.

2016 Sportage will still receive software enhancements where
available and the new map.



Kia Customer Service

 

Ive a 2014 soul mixx and the software and maps was updated in October last year, it came back with new maps and android auto but no Apple CarPlay

So is this the same update with CarPlay now added or is it a total different update.

Hi Gazza1970. We've sent you a PM about this.

Kia Customer Service

 

May I compliment KCS for the way they are trying to keep us all in the picture. It must be a nightmare with the way "technology" changes almost by the minute.

Well done guys and gals ‘�

 

hi can you tell us exactly what the bug fixes are

sure you will agree we are not paying for bug fixes

 

May I compliment KCS for the way they are trying to keep us all in the picture. It must be a nightmare with the way "technology" changes almost by the minute.

Well done guys and gals ‘�

Yes, I suspect it'll be a busy few days for the KCS team. Hang in there KCS team - we appreciate you.

 

hi can you tell us exactly what the bug fixes are

sure you will agree we are not paying for bug fixes

Hi Craig

The £25 charge is for the dealer's workshop time. For convenience, we bundle in all available software enhancements with each annual map update. We have no information on particular bug fixes. They can be any number of fixes that improve functionality but depending on the model and when it was last connected at a dealer, there may not even be any fixes required.



Kia Customer Service

Edited by: Kia Customer Service

 

May I compliment KCS for the way they are trying to keep us all in the picture. It must be a nightmare with the way "technology" changes almost by the minute.

Well done guys and gals ‘�

It's nice to read compliments for the KCS team.

We are very lucky to have them as a posting member and they add to the kiaownersclub.co.uk experience.

In my capacity as your Forum Moderator/Admin I have had contact with the KCS team on numerous occasions over the last 6 years and assure everyone of their commitment to the kiaownersclub and know they do all they can to help resolve issues.

Thanks KCS

PaulEdited by: Uvox2

 

I think most people on the Sportage forum will be wondering if this will fix the bug on the DAB radio which shows no song or artist information.

I'm reluctant to spend £25 updating the maps and for various bug fixes if it's not going to fix the biggest bug complaint in the Sportage.

KCS - can you confirm?

 

Hi,

Will this software update apply to a 2016 Venga 2 ( non sat)?. The car was serviced at a dealer yesterday and I mention the inability to receive calls on an iphone 5s. They confirmed that only iphones upto 4s were compatible.
Thanks.