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What garage do you use? |
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Ross_TPO 
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Joined: 09 Dec 2011 Status: Offline Points: 19 |
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 Topic: What garage do you use?Posted: 04 Jan 2012 at 9:58pm |
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As mentioned in the previous thread that I started, I am not convinced with the steering on my Pro Cee'd and am therefore taking it to a garage to get it looked at as the dealer that I bought it from is saying that it is OK.
I was just wondering if everyone uses Kia garages to get their repairs / services done or whether they use independents / multi national garages (Kwik Fit etc)? I am booked into an independent because the mechanic has maintained all my previous cars and is very good at what he does. |
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thunderbird
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Joined: 15 Dec 2011 Status: Offline Points: 288 |
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Posted: 05 Jan 2012 at 8:46am |
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Don't think independants can do warranty work plus they certainly cannot do the annual paint and body inspection. Independants don't always have the most up to date diagnostics thus sometimes they can struggle diagnosing faults an official dealer can find and end up costing you time and money.
Read of a case recently where a Ford owner had what apperared to be a head gasket issue, independant replaced gasket, no cure, he then replaced water pump, still no cure and it went on with the bills mounting. Eventually the owner went to a Ford dealer, the fault was a blocked water bypass hose which cost pence but the main dealer had to fit another new waterpump since the independant had fitted the wrong one. Bet he was well happy. OK , you can save a few pounds using an independant but it rarely adds up to much in the big scheme of things and if things go badly wrong it can cost you large sums of money. Having said that all manufacturers have a selection of truly rubbish dealers, obviously these should be avoided. Your choice at the end of the day. |
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steveji
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Joined: 17 Jun 2011 Location: peterborough Status: Offline Points: 123 |
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Posted: 05 Jan 2012 at 4:24pm |
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I tack mine to the kia dealer in peterborough cant go wrong with them very helpful I think it gives u peace of mind taking your car to the main dealer
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RichieD76
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Joined: 29 Sep 2011 Location: Boston, UK Status: Online Points: 617 |
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Posted: 05 Jan 2012 at 5:03pm |
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The same Kia in Peterborough that said "nope that's fine" and am to this day still living with what I feel is dangerous steering issues??? I have nothing against them, if they just said "look we know but Kia won't do f**k all about it, our hands are tied" I would accept that. But they can't be seen to be slating there own product I guess. I don't agree with how they said all is nominal....yet took the car for alignment and it was out on the toe in. When some one says "it pulls no more to the left than any other proceed" and I immediately reply "oh so they all do it then"?......put them in such an uncomftable position I just walked out due to incoherent babbles of excuses. I don't mind being fobbed off, but I do hate people trying to pull wool over my eyes
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Kia pro-ceed4 1.6cdti 2011. 2x Honda RVF400's, fletcher GTO 14" 75HP
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chris_1d
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Joined: 13 Aug 2011 Location: Spalding, Lincs Status: Offline Points: 149 |
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Posted: 05 Jan 2012 at 5:21pm |
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I also have had dealings with the dealer in Peterborough and they wern't great...I use EMG at Kings Lynn or EMG Hyundai at Spalding as they supplied the car to me. no problems so far :)
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Chris - Follow my Cee'd Project here : http://www.flickr.com/photos/chris1d
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Ross_TPO
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Joined: 09 Dec 2011 Status: Offline Points: 19 |
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Posted: 05 Jan 2012 at 5:51pm |
Yeah, servicing can be done elsewhere but the paint and body inspection is Kia only. Is it free, do you know? |
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thunderbird
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Joined: 15 Dec 2011 Status: Offline Points: 288 |
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Posted: 05 Jan 2012 at 6:00pm |
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At our dealership along with many others its included in the service (you obviously pay but its not itemised) but if you go along later after having had an independant carry out the service they will charge you. Have heard anywhere between £25 and £50 mentioned, soon negates any savings you make.
Also remember, and its been said many times on here, the main dealer will check your chassis number against any ECU updates or recalls issued by Kia since you last visit. An independant will be unable to do this. Some updates and recalls are related to issues that can affect performance and if not carried out could potentially affect your warranty if parts wear or become damaged prematurely in cases where the update would have prevented any issues. Safety related recalls are dealt with by the DVLA. |
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Ross_TPO
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Joined: 09 Dec 2011 Status: Offline Points: 19 |
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Posted: 05 Jan 2012 at 7:00pm |
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I guess its just a case of shopping around and finding the best price for a service from the main dealer. From what Ive read, it can vary wildly from Kia garage to Kia garage.
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