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Rio Exhaust

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The Magic Rat View Drop Down
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Joined: 20 Apr 2014
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    Posted: 09 Jul 2018 at 12:46pm
Just wanted to say a belated thanks to the KIA CS/Warranty Team.

I don't want go into details as this may set a precedent for a part that's normally outside of warranty cover.

Just to say that a section of my son's exhaust snapped in an unusual position and before any real corrosion had occurred.

I only mentioned this to my local Kia dealer as pattern parts are not yet available and a Kia original was an eye watering price.

They submitted photos and Kia decided this was exceptional and replaced the component.

So once again, a BIG thank you to Kia and also Marshall Ipswich!




Edited by The Magic Rat - 10 Jul 2018 at 8:28am
Optima 3 (mine)
Soul Maxx (wife)
Picanto 3 (daughter)
Rio 3 (son)
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Joined: 02 Feb 2012
Location: Walton
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Kia Customer Service Quote  Post ReplyReply Direct Link To This Post Posted: 11 Jul 2018 at 4:01pm

Hi Karl

Thanks for your post.

It’s great to hear such positive warranty feedback. We’ll share this with Marshall Kia. We appreciate you taking the time to feed back.

 

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