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Brindley Kia, Tipton West Midlands

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Munkeh View Drop Down

Joined: 08 Aug 2016
Location: Birmingham
Status: Offline
Points: 10
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    Posted: 13 Jun 2018 at 9:10am
My clutch (Diesel Rio 2013 with 50K miles) recently would not change gear (sometimes it would, sometimes you had to wrestle it or turn the engine off and on).

Took it to my local Kia (Brindley, Tipton) and they said worst case scenario it would be about £578. But they need to look at it first.

Got a call 2 days later saying that the clutch wasn't seating correctly causing the problems, they changed it under warranty!

To say I celebrated was an understatement lol. They also did a ball joint under warranty too which I had no idea was covered either.

They told me they have done several clutches under warranty, only a few have been charged for.

The service I have received from them over the 2 years of owning my Rio has been excellent, my best dealer experience I have ever had.

I'm not taking my Rio anywhere else!!
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